Product & Services Overview
First Communications mission is to deliver advanced technology solutions for business that are reliable and secure. We offer a wide range of products and services to meet the demands of our business customers. Our Product Development team is also working to continually provide the most technologically advanced solutions, delivered by First Communications superior customer service.
Ethernet connectivity has set the standard for reliable business network communications since the late 70s, and today this technology is available to seamlessly connect enterprises with their partners, customers, and suppliers in a way that is cost effective, scalable, secure, and well known to IT staffs everywhere. If your business is growing, or has fluctuating bandwidth requirements, Ethernet technology can scale quickly without additional capital investment.
Securely connect multiple business locations to improve communications and increase productivity. MPLS/VPLS works on switched level (layer 2) or router level (layer 3) to securely connect locations to run sensitive data, such as financial and medical information, in a way that does not expose the data to the public internet. If you have multiple locations that need to communicate, this product fits the bill and can be delivered almost anywhere in the US.
SIP (Session Internet Protocol) is a highly efficient and cost effective way for companies to have scalable fully-featured business phone service at a greatly reduced price compared to traditional technology. You can continue to use your existing PBX system with SIP, avoiding the capital expenditure associated with new phone hardware, and also avoiding retraining staff on a new phone system.
Keeping a reliable gateway to the internet is essential, and First Communications has the Dedicated Internet Access that your business needs to stay in touch. T1 Services are available in almost any market in the US, and is a reliable and cost effective way to access the internet (up to 12Gbps). Ethernet service is available in major metropolitan areas, and is more scalable than T1 service, which allows companies ranging from SMB’s to Enterprise to meet any bandwidth requirements (up to 1Gbps)
First Communications Voice Solutions are a scalable, cost effective way to provide your employees and customers with reliable, fully-featured business phone service. Our Voice Solutions are engineered to provide clear and reliable communications for businesses that need to stay connected to succeed.
First Communications provides proactive management and monitoring solutions to make sure that your business stays ahead of any issues that might affect your networks performance and your business. Our highly trained team of Certified Network Engineers is located at our State-of-the-art Network Management Center (NMC) in Lombard, IL. It is manned 24x7x365 with the mission of keeping your network resources running smoothly, so that you don’t have to spend a minute worrying about firewalls, routers, switches, servers, and all other points of internet access.
First Communications’ Data Center Solutions arm your enterprise’s communications with both physical and virtual protection solutions based out of secure, dedicated carrier-grade environments. First Communications’ Data Centers are approximately 10,000 square feet in size, complete with state of the art security features that provide advanced physical protection for the lifeline of your business.